Moogsoft Case Study

Moogsoft Case Study

Crest Engineering team helps maintain and evolve the tools to address the market’s ever-changing needs and expand their customer base.

Executive Summary

Moogsoft offers AI-driven DevOps and ITOps tools with a large data-oriented customer base heavily relying on Moogsoft. Crest Engineering team helps maintain and evolve the tools to address the market’s ever-changing needs and expand their customer base.

About Customer

Moogsoft Inc. is San Francisco, CA. based AI-driven observability leader that provides intelligent monitoring solutions for smart DevOps. Moogsoft delivers the most advanced cloud-native, self-service platform for users to instantly see everything, know what's wrong and fix things faster. The unique AI-driven resolution functionality helps achieve the Meantime to acknowledge and Mean time to resolution.

Business Challenge

Moogsoft Enterprise is the AI-driven ITOps tool with both on-premise and cloud-based customer base. The product has many data-oriented customers spanning across various domains like networking, telecommunications, banking & finance, media & gaming just to name a few. The tool helps their customers integrate the tool with various input data sources, cut down unnecessary event noises to a significant level, and help the DevOps team focus on actual issues and automate their workflows.

Challenges

Customer Solution

The Crest Difference

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