Endgame Integration with ServiceNow

Integrating Endgame's endpoint security with ServiceNOW's ITSM

Executive Summary

Endgame’s full-stack endpoint protection blocks known/unknown exploits, phishing, malware, fileless attacks, and ransomware. Endgame generates alerts in case of any of such anomaly detected across the endpoints. These alerts help identify the security incident but resolving security incident related to the alert plays an important role in limiting the attack surface. It becomes critical for the company to build an integration with leading ITSM platform to report alerts and leverage the IT team to resolve the issues.

Services
  • Engineering Services
  • Enterprise Integrations
  • IT Operations
  • Managed ITSM
  • Managed Services
Technology and Platform
  • ServiceNow Platform

About Client

Endgame provides a cyber operations platform supporting the detection, exploitation, and mitigation of cyber-threats. Endgame was started by executives from ISS (Internet Security Systems).

Business Challenge

Endgame’s full-stack endpoint protection blocks known/unknown exploits, phishing, malware, fileless attacks, and ransomware. Endgame generates alerts in case of any of such anomaly detected across the endpoints. These alerts help identify the security incident but resolving security incident related to the alert plays an important role in limiting the attack surface. It becomes critical for the company to build an integration with leading ITSM platform to report alerts and leverage the IT team to resolve the issues.

Client Solution

Crest experts were approached to build an Endgame integration with ServiceNow ITSM. Crest developed the Endgame application to fetch the alerts from the app at regular intervals and report them as NOW Incidents. The NOW Incident would hold exhaustive information from Endgame that further assists the IT team to react to it and contain the incident. The application also supports remediation actions that can be taken from NOW platform.

The Crest Difference

Using this solution customer’s security posture is greatly enhanced and allows to contain security incident seamlessly.

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