The shift to cloud platforms, the use of increasingly modular application architectures, and the need for resilient enterprise applications, has introduced higher level of complexity that was unseen before. Today, enterprises use varied platforms at the infrastructure stacks, different technologies at application layer, and integrate multiple other tools to get insights on how applications are performing and how users are interacting. This has not only increased magnitude, the manageability of enterprise business applications, but also dramatically declined visibility into the underlying IT systems.
AIOps plays a crucial role in managing and monitoring multiple enterprise applications and underlying infrastructure using Moogsoft, the unified AIOps platform for IT Operations. The next-gen AIOps Platform puts data in to single place and provides contextual intelligence by corelating multiple events to support smart and faster IT incident detections, reduce MTTR and iteratively increase the quality of resolutions, and Mean Time Between Outages (MTBO).