Servicenow

Background

Why crest for ServiceNow?

Experienced Crest consultants will work your organization to map out your existing processes and see how they fit into the ServiceNow landscape; clients are often surprised to find that their processes can be improved, refocused, and enhanced in ways their previous systems would not have allowed for. There are many options for having a custom application built.

Crest works with a focus on building applications that work as intended, your people are happy to use, and provide the true business value you expect from your investment. Crest has integration specialists who can tie your systems together in an effective and supportable manner. Our Remote Administration service provides organizations with the ability to free up valuable resources to focus on other, more pertinent, business challenges.

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Our ServiceNow services

ServiceNow is the leading cloud-based platform for IT service management delivering business process automation across the enterprise. ServiceNow delivers a single system of record for service management integrated with a comprehensive IT Operations Management suite. It has robust cloud platform on top of which, any application can be built swiftly. ServiceNow Platform is one of the biggest strengths of ServiceNow. 

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IMPLEMENTATION

Our experts use a proven implementation methodology to ensure your solution is done right the first time. We identify your unique needs and use that understanding to help you quickly extract maximum value from the ServiceNow platform and set the scene for future enhancements.

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INTEGRATIONS

ServiceNow integrates with many third-party applications and data sources. The most common integrations are with CMDB, Incident Management, Problem Management, Change Management, User Administration, and Single Sign-on. A variety of techniques can be used, most notably Web Services, JDBC, LDAP, Excel, CSV, and Email, as well as any industry standard technologies that use SOAP, REST, or WSDL.

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APP DEVELOPMENT

With the Now Platform™, developers of all levels can significantly reduce time to market and delivery. You’ll get full‑stack dev power—none of that painful traditional setup and configuration here—with a turnkey application structure that’s ready to rock right out of the box.

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REMOTE ADMINISTRATION

ServiceNow Remote Administration Services provide access to certified consultants who provide technical guidance and remote services to help maintain and enhance Customer’s implementation of ServiceNow applications and platform.